AI-powered Care Coordination for Nurses

Free up your time and focus on patient care. The Care Coordinator Desktop (CCD) by Health Jeanie automates up to 80% of routine coordination tasks—helping nurses work faster, reduce errors, and improve outcomes.

AI Agent-Based Workflow Automation

Let AI automate complex workflows minimizing human errors, improving operational efficiency and saving valuable resources.

Reduce Errors, Boost Efficiency

Seamless Care Logistics

Manage transportation, medication

deliveries, and appointment scheduling effortlessly with AI-driven coordination tools.

Smarter Decisions, Faster Results

AI provides real-time insights,

assisting the nursing team with making informed decisions quicker and improving patient engagement.

Adaptable & Scalabe Solutions

The AI-powered system grows with

your organization, handling increasing patient volumes and complex workflows without compromising efficiency.

Eliminate repetitive processes like pre-authorizations, referrals, and medication orders with AI workflow automation. Provides Care Coordinators the ability to increase the quality and quantity of their patient interactions.

Automate Tedious Tasks

Shift the focus from administrative burdens to patient-centred care. Let AI handle the logistics so coordinators can dedicate their time to meaningful patient outcomes.

Focus On Patient Care

AI uses dynamic risk prediction scoring to prioritize and sort clinical tasks, ensuring critical issues are addressed immediately while routine processes run in the background.

Enhance Task Prioritization

Patient Engagement

Personalized Communication

Multilingual messaging, video visits, and SMS updates
Patients choose their preferred method — building trust and accessibility

Real-Time Monitoring & Reminders

Track symptoms like pain, fatigue, or mood instantly
Automated reminders improve medication and care plan adherence

Empowerment & Transparency

Personalized education content (videos, articles, tips)
Clear access to care plans, progress, and decisions

Drive Results with Value-Based Care and KPI Monitoring

Track KPIs in Real Time

Monitor key metrics like active patient count, adherence rates, cost savings, and hospital/ER admissions through a live dashboard. Gain visibility into program-specific metrics for CCM, RPM, and TCM, ensuring comprehensive oversight.

Close Care Gaps Early

Advanced AI tools analyze patient data to identify missed follow-ups, untreated conditions, and potential risks. Recommended interventions proactively address these gaps, ensuring no patient is left behind.

Optimize Resource Utilization

Streamline workflows by automating repetitive tasks like pre-authorizations and care logistics. Focus resources on high-priority areas to maximize efficiency and improve operational performance.

Improve Patient Outcomes

Track clinical metrics such as HbA1c levels, blood pressure, weight management, and activity tracking to ensure better health results. Personalized care plans driven by AI enable timely interventions, reducing hospital admissions and improving patient satisfaction.

Reduce Healthcare Costs

Identify duplicate tests or procedures and optimize care pathways to minimize operational expenses. Evaluate financial performance through metrics like PMPM costs and shared savings under VBC contracts.

Boost Accountability with Transparency

Provide stakeholders with detailed reports on care quality, efficiency, and cost-effectiveness. Enhance trust with clear insights into clinical outcomes, such as hospital admission rates and medication adherence.

Enhance Care Team Productivity

Track care coordinator performance metrics, such as the number of patient touches per month and time spent on billable activities. Support care teams with prioritized task lists, reducing workload imbalances and improving focus on patient care.

Align with Regulatory Standards

Ensure compliance with Value-Based Care guidelines and industry standards. Real-time tracking and reporting prepare care teams for audits and maintain adherence to regulatory requirements.

Actionable Insights for Better Decisions

Use predictive analytics to identify rising-risk patients and recommend proactive care plan adjustments. Enable faster, data-driven decisions with alerts for patients requiring immediate outreach.

Solutions for Every Health Journey

Improved Patient Adherence

AI-powered insights create personalized reminders and education to help patients stay on track with all aspects of their health. Engages patient with their own care, leading to improved quality of life and better outcomes.

Chronic Condition Management

Monitor and manage chronic conditions like diabetes, hypertension, and asthma with real-time tracking and AI-driven alerts. Our platform helps ensure timely & proactive interventions, reducing preventable complications and improving patient outcomes.

Address Social Determinants of Health (SDOH)

Identify and mitigate non-clinical factors like transportation issues, housing instability, and access to nutritious food that impact patient health. Our platform integrates SDOH data to create more equitable and effective care plans.

Closing Care Gaps

Advanced AI tools identify missed appointments, medication adherence, and needed preventative care, helping care teams proactively address gaps and ensure every patient receives complete care.

Real-Time Risk Assessment

Leverage AI and machine learning to predict potential health risks and develop proactive care plans. Helping to ensure that care teams are always one step ahead, minimizing complications and optimizing outcomes.

Sustained Lifestyle Behavior Change

Provide patients with all the tools they need to improve their condition. Tailored health coaching encourages patients to maintain long-term lifestyle changes.

"Ask Jeanie" – Your AI Healthcare Companion

Delivers Tailored Health Education

Ask Jeanie provides nurses and patients personalized videos and articles to improve understanding, adherence, and communication.

Answers Health Questions Instantly

Care coordinators can ask Jeanie anything : symptoms, medications, care steps and get accurate answers 24/7 via chat.

Automates Routine Coordination Tasks

Ask Jeanie supports care coordinators by handling patient check-ins, interpreting real-time inputs, and suggesting next steps—freeing up time for higher-value clinical work.

Learns and Adapts to Patients

Health Jeanie evolves with each patient’s inputs — tailoring support as needs, symptoms, and behaviors change.

Simplifies Coordination Across Teams

Jeanie acts as the bridge between patients, providers, and external services, automating logistics and updates.

Boosts Patient Engagement

Encourages active participation by simplifying complex medical information and offering actionable recommendations tailored to patient needs.